shore excursions Terms

Your contract will be with Memphis Tours Egypt S.A.E which is Egypt Travel Gate partner and service provider. It is an Egyptian tour operator Licensed 30 (since 1955). Memphis Tours Egypt is a Member of the Egyptian Travel agent association (ETAA) for your financial security, also a member in IATA & ASTA international associations.

Tour and Prices :
Tour price currency is set to USD but you can pay in Euro or British pound.The prices quoted per person per tour all inclusive and prices are always updated to ensure you receive the lowest price possible. Once your tour is confirmed we guarantee the price will not be changed.

Child Policy :
Child rates apply to ages 6-12. Children aged 4 years and under are free of charge unless otherwise imposed by operating company of internal flights.
Deposit and Balance of Payment :
A down payment (25%) will be required when confirming your booking as requested and can be paid by credit or debit card (Visa / MasterCard) via Verisign Secured payment system on our website. The balance of payment (75%) will be required on arrival / pick up, to be paid to your tour director by credit / debit card or in cash.
Tour Voucher :
After your tour is confirmed we will email final confirmation and voucher to print and bring with you. Details will include contact numbers of your tour operator and customer care and additional information for your convenience.

Cancellation Policy :
Memphis Tours does not charge a cancellation fee for tours and excursions cancelled for ‘force majeure’ reasons such as volcanoes, earthquake or and some reasons beyond control. If cancellation happens for your personal or business reasons and Memphis Tours have already incurred costs on your behalf, these costs will be transferred to you.

Amendments by the Client:
Any amendment made to the original booking is subject to availability. If the full payment has been received, and/or voucher has been issued, NO administrative fees will be applied. Except in the flight tickets issue there will be an administrative fee.

A refund will normally be made to the same card account and using the same method as the original payment. No refunds are possible for No-Show